Privacy notice.
How ring24 collects, processes, and protects your information, call recordings, and voice data. Last updated .
Who we are
ring24 is a product of edevi.ai. This notice covers both visitors to our website and customers who use our voice agent platform.
What we collect from website visitors
When you fill out our contact form, we collect the details you provide: your name, email address, phone number, company name, industry, expected call volume, preferred contact method, and message. We use this strictly to respond to your enquiry, discuss your voice agent requirements, and follow up.
Call recordings and voice data
When you use the ring24 platform to make or receive phone calls with AI voice agents:
- Call audio and recordings: Inbound and outbound phone calls handled by your agents are recorded and processed to generate audio streams, transcriptions, call summaries, and conversational analytics.
- Transcripts & metadata: We store speech transcripts, caller numbers, timestamps, call duration, latency metrics, and agent outcome tags.
- Speech synthesis & recognition: Voice models process speech to deliver natural conversational responses in Indian languages.
- Ownership: Your call data, customer details, and audio recordings belong to your business. We process them solely on your instructions to deliver and support the service.
Data stored in India
All customer call recordings, transcripts, customer records, and operational databases are securely hosted and stored in India.
Caller disclosure and recording notice
Customers using ring24 are responsible for ensuring appropriate notices or consent mechanisms are provided to end callers where required by applicable telecommunications, privacy, or consumer laws (for example, playing a brief recording disclosure at the beginning of the call).
Cookies and tracking on this site
This marketing website does not set cookies and does not use third-party advertising trackers. Typography is self-hosted directly from our domain, meaning your browser makes no external font requests to Google or third parties.
Public voice samples
The audio samples, hero player, and live demonstrations available across this website use synthetic demo voices with scripted sample scenarios. They contain no private customer recordings.
Security and retention
We apply encryption in transit (HTTPS / TLS) and restricted access controls to stored data. Website contact submissions are retained only as long as necessary to manage our business relationship or until you request deletion. Platform customers can configure or purge call logs and recordings directly via console settings or API.
Your rights and contact
You may request access to, correction of, or deletion of your personal information at any time by writing to bhanu@edevi.ai.
Changes
If our privacy practices or relevant regulatory requirements evolve, we will update this page along with the date at the top.